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GPOD - Employer Help Centre

Your Employer Hub for Smarter Staffing & Payroll

Simple. Powerful. Built for teams like yours.

From independent businesses to public-sector partners, GPOD helps you manage people, pay, and performance โ€” all in one secure dashboard.

This Help Centre is your go-to resource: browse by tier, follow step-by-step guides, watch quick training videos, and get instant answers with Gabriel AI.

Whether you've got 5 staff or 5,000, we're here to help you run a better team โ€” faster, fairer, and fully compliant.

Which Employer Tier Is Right for You?

GPOD offers four employer tiers โ€” from small teams to councils โ€” each designed to streamline shift scheduling, payroll, and compliance. Explore which fits your business best.

๐ŸŒฑ Starter Business

For teams under 10. Get started with smart scheduling and instant wage access.

  • Basic shift scheduling
  • Early Wage Access
  • Simple payroll exports

๐Ÿš€ SME Employers

For SMEs and gig platforms managing 10โ€“100 workers. Unlock advanced payroll features.

  • Advanced scheduling
  • Custom pay rules
  • Accounting integrations

๐ŸŒ Regional Employer

For organisations with 100โ€“1000 staff. Designed for workforce scale and insights.

  • Multi-site management
  • Advanced analytics
  • Custom integrations

๐Ÿ›๏ธ Council / Institution

For local authorities, NHS Trusts, and public partners with high-volume shift models.

  • NEET activation
  • Compliance reporting
  • Grant tracking

๐Ÿ“˜ Step-by-Step Employer Help Guides

Setting Up Your Employer Dashboard

Your Employer Dashboard is the central control panel for your team, shifts, wages, and insights.

1 Log In

Visit the GPOD site and log in with your registered employer credentials.

2 Complete Profile

Go to Settings โ†’ Business Details and upload your company info, bank details, and verification documents.

3 Add Locations

If managing multiple branches, go to Locations tab and enter each site's name and postcode.

4 Assign Managers

Under Team > Invite Users, add managers or HR reps with role-specific access.

5 Customise Preferences

Use the Preferences tab to toggle modules like Float, EWA, Badges, and Alerts.

Creating & Approving Shifts

Learn how to create, assign, and approve shifts so your workers get paid quickly and accurately.

1 Access the Shift Scheduler

From your dashboard, click the Shifts tab to start scheduling.

2 Create a Shift

Click "Add New" and input the role, location, time, and shift description.

3 Assign Workers

Select available team members or post it to your worker pool.

4 Review Submissions

After a shift, review worker-submitted logs and times.

5 Approve to Trigger Payroll

Click "Approve" โ€” this enables automatic payment and EWA draw.

Managing Payroll & Pay Rules

Configure pay rates, deductions, bonuses, and generate compliant payslips for all your workers.

1 Go to Payroll

Navigate to Payroll > Pay Rules in the dashboard menu.

2 Set Hourly Rates

Define base pay by role, location, or department.

3 Add Deductions & Bonuses

Click "Add Rule" to include things like lateness penalties or peak hour incentives.

4 Approve Shift Logs

Once shifts are approved, rules apply automatically to generate payslips.

5 Download or Export

Use the Payroll tab to generate reports, pay summaries, or export to Xero/Sage.

Using Float & Early Wage Access (EWA)

Enable your team to withdraw wages instantly after a shift using GPOD's ethical float system.

1 Enable Float

Go to Settings > Float Settings and activate the feature.

2 Set Limits

Define how much float is available and for which roles or shifts it applies.

3 Auto-Approve Shifts

Quicker approvals trigger faster float usage โ€” ideal for daily-paid roles.

4 Monitor Usage

Visit Finance > Float Reports to track usage, savings, and worker engagement.

5 Pause or Adjust

Float can be turned off anytime, or adjusted seasonally via the dashboard.

Video Tutorials

Prefer to watch instead of read? These short videos walk you through core features of your employer dashboard, shift scheduler, and payroll tools.

Getting Started with GPOD Employer Tools

A complete walkthrough of setting up your employer account and exploring key features.

Using the Shift Scheduler

Learn how to create and manage shifts for your team efficiently.

Payroll Dashboard Walkthrough

Discover how to manage payroll, create pay rules, and export data to your accounting system.

Setting Up Float & EWA

A complete guide to activating and managing Early Wage Access for your team.

๐Ÿ’ฌ Employer FAQs & Support

Have questions about onboarding, float management, or workforce tracking? Browse the FAQs by topic or use the search bar to find quick answers. Each section includes helpful answers and full transparency.

๐Ÿš€ Getting Started & Onboarding

๐Ÿ“ How do I register as an employer on GPOD?

Visit gpod.uk/register and complete the form with your company name, registration number, and contact email.

๐Ÿ“‹ What information do I need to provide during setup?

Business address, bank account details, employer type, and main admin contact.

โณ How long does onboarding typically take?

Less than 24 hours after verification โ€” often same-day.

๐Ÿ“ฑ Can I set up via mobile or only desktop?

GPOD is fully mobile-friendly โ€” use any browser or app.

๐Ÿ’ท Float & Wage Management

๐Ÿ’ธ How does the float system work for payroll?

GPOD pre-funds approved worker shifts so you can offer instant payouts without needing to front the cash yourself.

๐Ÿ” Can I top up or reduce my float manually?

Yes โ€” go to Finance > Float Settings to top up, reduce, or automate thresholds.

๐Ÿ“ˆ How do I track wages and float usage in real time?

Your Finance Dashboard provides live graphs of float balance, wage releases, and shift coverage.

๐Ÿ”’ Is the float ringfenced or pooled?

Each employer's float is ringfenced and not shared across clients or departments.

๐Ÿ“ค Payroll Integration & Exports

๐Ÿ’ผ Can I export payroll data to Xero, Sage or QuickBooks?

Yes โ€” GPOD supports exports in formats compatible with major payroll software including Xero, Sage, and QuickBooks.

๐Ÿ“‚ What format are exports delivered in?

PDF, CSV, and API-ready formats are available depending on your chosen integration.

๐Ÿ” Can I schedule recurring payroll exports?

Yes โ€” go to Settings > Exports to set up automatic weekly, fortnightly, or monthly exports.

๐Ÿ“ฅ How do I connect my accounting software?

Visit Settings > Integrations and follow the prompts to securely authorise your accounting platform.

๐Ÿงพ Invoices, Tax & Reporting

๐Ÿ“Š Can I generate monthly cost reports?

Yes โ€” go to Reports > Monthly Overview to generate automated summaries by department, region, or worker tier.

๐Ÿ“ฅ Are invoices auto-generated for each cycle?

Yes โ€” GPOD creates itemised invoices at the end of each billing cycle based on usage and selected tier.

๐Ÿ“‘ Does GPOD offer tax documentation support?

Yes โ€” downloadable tax summaries, VAT breakdowns, and PAYE data are available under Reports > Tax Centre.

๐Ÿ’ท Will I get a breakdown of fees and usage?

Absolutely โ€” each invoice includes a detailed line-by-line breakdown including float usage, worker draws, and platform tools.

Ready to Optimise Your Workforce?

Whether you're onboarding your first team or scaling nationally, GPOD helps you simplify compliance, boost productivity, and make work better for everyone.

Need Additional Help?

Our support team is available to assist you with any questions or issues you may encounter.

Live Chat Support

Available Monday-Friday, 9am-6pm

Email Support

Response within 24 hours

Phone Support

Available for urgent matters

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