Skip to content
GPOD - Employer Help Centre

GPOD

Employer Resources Help Centre

Employer Help Centre

Your comprehensive resource for managing workforce, payroll, and early wage access on GPOD.

Find Quick Answers

Search our knowledge base for instant solutions to common questions.

Getting Started
Payroll Help
Managing Staff
Float & EWA

Employer Tiers & Features

Find the right GPOD tier for your business size and requirements. Each tier includes specialized features designed for different organization types.

Starter Business

Ideal for small teams with up to 50 employees. Get started with smart scheduling and instant wage access.

Key Features:

  • Basic shift scheduling
  • Early Wage Access with flat ÂŖ2.50 fee
  • Simple payroll exports
  • Facial recognition clock-in
  • Basic reporting

Starting from ÂŖ5 per employee per month

Business

For growing businesses with 50-250 employees. Unlock advanced payroll features and deeper analytics.

Key Features:

  • Everything in Starter, plus:
  • Advanced scheduling with conflict resolution
  • Custom pay rules & overtime calculation
  • Accounting software integrations
  • Performance tracking & motivation badges
  • Behavioral nudging for attendance

Starting from ÂŖ4 per employee per month

Enterprise

For large organizations with 250+ employees across multiple locations. Comprehensive workforce management solution.

Key Features:

  • Everything in Business, plus:
  • Multi-site management
  • Advanced analytics & data insights
  • Custom API integrations
  • Dedicated account manager
  • White-label options
  • Custom compliance reporting

Custom pricing based on requirements

Council / Public Sector

Specially designed for local authorities, NHS Trusts, and public sector organizations with unique requirements.

Key Features:

  • Everything in Enterprise, plus:
  • NEET activation tools
  • Public sector compliance reporting
  • Grant tracking & reporting
  • Social value metrics
  • Community employment dashboards

Public sector pricing available

Step-by-Step Guides

Follow these detailed guides to get the most out of your GPOD employer account. Each guide provides step-by-step instructions for key features.

🚀 Setting Up Your Account

Complete Registration

Register at employers.gpod.uk with your business email. You'll receive a verification email to confirm your account.

Business Verification

Upload your company registration documents and confirm your business details to verify your account.

Set Up Banking Details

Add your business bank account for payments and to set up Early Wage Access float (if required).

Add Locations & Departments

Configure your business structure by adding work locations and departments for better organization.

Invite Admin Users

Add team members who will help manage your GPOD account with role-based permissions.

💡 Tip: Complete all 5 steps to unlock the full dashboard and start adding workers.

đŸ‘Ĩ Onboarding Workers

Invite Workers

From your dashboard, go to Workers → Add New and enter email addresses to send invites (either individually or bulk upload).

Assign Roles & Pay Rates

Set job titles, departments, and hourly rates for each worker or worker group.

Configure Work Rules

Set up break rules, overtime policies, and other work-related rules for compliance.

Enable Early Wage Access

Decide which worker groups can access Early Wage Access and set percentage limits.

Monitor Onboarding Progress

Track worker registration status from your dashboard to ensure everyone completes setup.

💡 Tip: Workers receive onboarding text messages with Face ID scanning instructions for easy setup.

📅 Creating & Managing Shifts

Create a Shift Template

Go to Shifts → Templates to create reusable shift patterns with specific roles and requirements.

Schedule Workers

Either assign workers directly to shifts or publish open shifts for qualified workers to claim.

Set Notification Rules

Configure when workers receive shift reminders (e.g., 24 hours before, 1 hour before).

Monitor Check-ins

View real-time check-ins and clock-outs with facial recognition verification and GPS location stamps.

Approve Completed Shifts

Review and approve shifts to trigger Early Wage Access availability and payroll processing.

💡 Tip: Set up shift approval automation rules to reduce administrative overhead.

💰 Managing Early Wage Access

Enable Float

Go to Finance → Float Settings and toggle Early Wage Access on for your organization.

Set Float Amount

Determine how much float to allocate based on your weekly wage bill (recommended: 30-40% of weekly wages).

Configure Access Rules

Set EWA limits (e.g., maximum 70% of earned wages) and eligible worker groups.

Monitor Usage

Track real-time usage from your dashboard, including which workers are accessing wages early.

Reconcile at Payroll

GPOD automatically reconciles Early Wage Access with final payroll, so you don't have to manually adjust payments.

💡 Tip: Workers pay a flat ÂŖ2.50 fee per withdrawal regardless of amount - there are no costs to employers.

Video Tutorials

Watch step-by-step guides on how to use key features of the GPOD employer platform.

đŸŽŦ Getting Started Videos

GPOD Employer Dashboard Overview

A complete tour of your GPOD employer dashboard and its key features.

Setting Up Your First Pay Run

Learn how to configure your payroll settings and run your first pay cycle.

Using Early Wage Access Float

A guide to setting up and managing Early Wage Access float for your workers.

Frequently Asked Questions

Find answers to common questions about using GPOD for your business.

General Questions

What is GPOD?

GPOD is a comprehensive workforce management platform that combines shift scheduling, payroll processing, early wage access, and employee engagement tools in one secure system.

How do I sign up as an employer?

Visit employers.gpod.uk and click "Register" to begin the application process. You'll need your business registration details and banking information.

Is GPOD suitable for my industry?

GPOD works across multiple industries including retail, hospitality, healthcare, manufacturing, logistics, and public sector. The platform can be customized to match specific industry requirements.

How secure is GPOD?

GPOD uses bank-level encryption, is fully GDPR compliant, and undergoes regular security audits. All data is stored in UK-based servers with strict access controls.

Payroll & Finance

How does GPOD handle tax calculations?

GPOD automatically calculates PAYE, National Insurance, pension contributions, and other statutory deductions based on current HMRC rates and worker tax codes.

Can I integrate GPOD with my accounting software?

Yes, GPOD integrates with popular accounting platforms including Xero, QuickBooks, Sage, and FreeAgent. Custom API integrations are available for Enterprise tier customers.

How does Early Wage Access affect my cash flow?

GPOD's float system means there's no impact on your cash flow. We advance the money to workers, and reconciliation happens automatically at your regular payroll cycle.

Are there any hidden costs for employers?

No, GPOD's employer pricing is transparent and based on your chosen tier. Workers pay a flat ÂŖ2.50 fee per Early Wage Access withdrawal, with no costs passed to employers.

Shift Management

How does the facial recognition clock-in work?

Workers use their smartphone camera to verify their identity when starting and ending shifts. The system also captures GPS location and timestamps for accurate attendance records.

Can I create recurring shift patterns?

Yes, you can create templates for daily, weekly, or custom recurring shifts that automatically populate your schedule, saving significant time on routine scheduling.

How are shift changes and swaps handled?

Workers can request shift changes through the app. Depending on your settings, these can require manager approval or be automatically approved if they meet your predefined rules.

Can I track breaks and overtime?

Yes, GPOD automatically tracks breaks, calculates overtime based on your custom rules, and ensures compliance with working time regulations.

Early Wage Access (EWA)

What is Early Wage Access (EWA)?

EWA allows workers to access up to 90% of their earned wages before the regular payday. They pay a flat ÂŖ2.50 fee per withdrawal, regardless of the amount.

How is EWA different from payday loans?

Unlike payday loans, EWA only gives access to money already earned. There's no interest, no debt created, and no impact on credit scores – just a flat transaction fee.

Do I need to fund EWA as an employer?

No, GPOD provides the float to fund Early Wage Access. This is automatically reconciled at your regular payroll cycle without impacting your cash flow.

How quickly do workers receive EWA funds?

Funds are typically deposited within minutes of request using Faster Payments. This means workers can access their earnings almost instantly after their shift is approved.

Compliance & Security

How does GPOD ensure GDPR compliance?

GPOD is fully GDPR compliant with data processing agreements, strict access controls, and regular audits. All personal data is encrypted and stored within UK-based secure servers.

Is the facial recognition system compliant with privacy laws?

Yes, our facial recognition technology is designed to be privacy-first and only stores mathematical representations of facial features, not actual images. Workers provide explicit consent during setup.

How does GPOD help with workforce compliance?

GPOD automatically tracks working time, ensures proper breaks, maintains accurate records, and provides audit trails for regulatory requirements like HMRC and Working Time Regulations.

What happens in the event of a data breach?

GPOD has comprehensive incident response procedures in place. In the unlikely event of a breach, we would notify affected parties within 72 hours and work with authorities to address any issues.

Support Options

Get help from our team whenever you need it through multiple support channels.

Live Chat Support

Chat with our support team in real-time directly from your dashboard.

Available Monday-Friday
8am - 6pm UK Time

Phone Support

Speak directly with our dedicated employer support team.

01274 589 321
8am - 6pm UK Time

Email Support

Send detailed queries and receive comprehensive responses.

employers@gpod.uk
24hr Response Time

Ask Gabriel AI

Get instant answers to your questions from our AI assistant, available 24/7.

Additional Resources

Access these resources to help you get the most out of your GPOD account.

Employer Setup Guide

Comprehensive PDF guide for setting up your employer account.

Worker Upload Template

CSV template for bulk uploading worker details.

Payroll Integration Guide

Detailed instructions for integrating with accounting software.

Scheduling Best Practices

Tips and strategies for efficient shift scheduling.

Need More Help?

Our team is here to assist you with any questions you may have about GPOD's employer platform.