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GPOD Council Help Centre

GPOD Council Help Centre

Get support and assistance for your council implementation

Quick Help Access

Getting Started

Setup & configuration

Getting Started

Quick links to help you set up your council account

Analytics

Reports & dashboards

Analytics Help

Learn how to use GPOD's powerful analytics tools

User Management

Accounts & permissions

User Management

Manage council staff accounts and access levels

Reports

Data export & sharing

Reporting Tools

Learn how to create and export council reports

Popular Topics

  • NEET Activation Setup Guide
  • Analytics Dashboard Guide
  • Grant Mapping Tool Guide
  • ROI Calculator Instructions

Frequently Asked Questions

How do I set up my council account?

Setting up your council account is simple:

  1. Contact your account manager to request access
  2. Complete the council registration form
  3. Verify your council email address
  4. Set up your administrator account
  5. Add additional council staff as needed

Your dedicated implementation specialist will guide you through each step of the process.

How do I import ward boundary data?

To import ward boundary data:

  1. Go to the Analytics section in your dashboard
  2. Select "Geography Settings"
  3. Click "Import Ward Data"
  4. Upload your GeoJSON or SHP file
  5. Map the fields to GPOD's requirements
  6. Confirm and process the import

We support standard GIS formats including GeoJSON, SHP, and KML files. For assistance, contact our support team.

How do I generate grant-ready reports?

To generate grant-ready reports:

  1. Go to the Reports section
  2. Select "Grant Reports"
  3. Choose the relevant funding stream (e.g., UKSPF, YIF)
  4. Select the reporting period
  5. Choose the metrics to include
  6. Generate and export the report

Reports are available in PDF, Excel, and PowerPoint formats, ready for submission to funding bodies.

How does the ROI calculator work?

The ROI calculator works by:

  • Analyzing your NEET activation data
  • Calculating benefit savings based on successful outcomes
  • Adding tax revenue from employed former NEETs
  • Including social value metrics (health, crime reduction, etc.)
  • Comparing total benefits to program costs

The calculator follows HM Treasury Green Book methodology and can be customized with your council's specific parameters.

Step-by-Step: Setting Up NEET Activation

1

Access Your Dashboard

Log in to your GPOD account and navigate to the Council Dashboard from the main menu.

2

Configure Target Areas

Set up your borough's specific postcodes and areas to target for NEET activation.

3

Create Engagement Campaigns

Set up QR code posters and engagement strategies for each targeted area.

4

Set Up Automated Reporting

Configure automated reports to be sent to relevant stakeholders on your preferred schedule.

Need More Help?

Live Chat

Chat with a support specialist

Phone Support

0800-GPOD-COUNCIL (Mon-Fri, 8am-6pm)

Email Support

council.support@gpod.co.uk

Helpful Resources

Implementation Guide

PDF â€ĸ 2.4MB

Analytics Dashboard Guide

PDF â€ĸ 1.8MB

Grant Mapping Guide

PDF â€ĸ 3.1MB